Integrating distributed work: task design, communication and tacit coordination mechanisms
We investigate coordination strategies in the remote delivery of business services (i.e. Business Process Offshoring). We analyze 126 surveys of offshored processes to understand both the sources of difficulty in the remote delivery of services as well as how organizations overcome these difficultie...
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المؤلفون الرئيسيون: | , |
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التنسيق: | text |
اللغة: | English |
منشور في: |
Institutional Knowledge at Singapore Management University
2011
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الموضوعات: | |
الوصول للمادة أونلاين: | https://ink.library.smu.edu.sg/lkcsb_research/4694 https://ink.library.smu.edu.sg/context/lkcsb_research/article/5693/viewcontent/SSRN_id1125924.pdf |
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المؤسسة: | Singapore Management University |
اللغة: | English |