Reducing uncertainty by increasing it: How inducing uncertainty in uncertainty appraisals of reviewer trustworthiness attenuates bias correction and product devaluation
A field study and two experiments show that when elaboration makes consumers doubt the validity of their doubt, uncertainty is deemed incidental in judgment formation and product devaluation does not occur. However, when elaboration confirms the validity of their doubt, uncertainty is deemed integra...
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sg-smu-ink.lkcsb_research-67972018-05-28T02:16:17Z Reducing uncertainty by increasing it: How inducing uncertainty in uncertainty appraisals of reviewer trustworthiness attenuates bias correction and product devaluation du PLESSIS, Christilene STEPHEN, Andrew T BART, Yakov GONCALVES, Dilney A field study and two experiments show that when elaboration makes consumers doubt the validity of their doubt, uncertainty is deemed incidental in judgment formation and product devaluation does not occur. However, when elaboration confirms the validity of their doubt, uncertainty is deemed integral in judgment formation and devaluation occurs. 2016-10-01T07:00:00Z text https://ink.library.smu.edu.sg/lkcsb_research/5798 Research Collection Lee Kong Chian School Of Business eng Institutional Knowledge at Singapore Management University Marketing |
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Marketing du PLESSIS, Christilene STEPHEN, Andrew T BART, Yakov GONCALVES, Dilney Reducing uncertainty by increasing it: How inducing uncertainty in uncertainty appraisals of reviewer trustworthiness attenuates bias correction and product devaluation |
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A field study and two experiments show that when elaboration makes consumers doubt the validity of their doubt, uncertainty is deemed incidental in judgment formation and product devaluation does not occur. However, when elaboration confirms the validity of their doubt, uncertainty is deemed integral in judgment formation and devaluation occurs. |
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text |
author |
du PLESSIS, Christilene STEPHEN, Andrew T BART, Yakov GONCALVES, Dilney |
author_facet |
du PLESSIS, Christilene STEPHEN, Andrew T BART, Yakov GONCALVES, Dilney |
author_sort |
du PLESSIS, Christilene |
title |
Reducing uncertainty by increasing it: How inducing uncertainty in uncertainty appraisals of reviewer trustworthiness attenuates bias correction and product devaluation |
title_short |
Reducing uncertainty by increasing it: How inducing uncertainty in uncertainty appraisals of reviewer trustworthiness attenuates bias correction and product devaluation |
title_full |
Reducing uncertainty by increasing it: How inducing uncertainty in uncertainty appraisals of reviewer trustworthiness attenuates bias correction and product devaluation |
title_fullStr |
Reducing uncertainty by increasing it: How inducing uncertainty in uncertainty appraisals of reviewer trustworthiness attenuates bias correction and product devaluation |
title_full_unstemmed |
Reducing uncertainty by increasing it: How inducing uncertainty in uncertainty appraisals of reviewer trustworthiness attenuates bias correction and product devaluation |
title_sort |
reducing uncertainty by increasing it: how inducing uncertainty in uncertainty appraisals of reviewer trustworthiness attenuates bias correction and product devaluation |
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Institutional Knowledge at Singapore Management University |
publishDate |
2016 |
url |
https://ink.library.smu.edu.sg/lkcsb_research/5798 |
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