Platform business transformation: A temporal perspective on strategy implementation

The winner-takes-all nature of platform market competition is such that the success of a platform-based organization often depends on how rapidly it could scale-up from a startup to a dominant platform. However, we have very little processual knowledge about how and whether platform-based organizati...

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Main Authors: MACK, Daniel Z., CHEN, Weiru, HUY, Quy
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2018
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Online Access:https://ink.library.smu.edu.sg/lkcsb_research/6021
https://journals.aom.org/doi/10.5465/amgblproc.surrey.2018.0065.abs
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Institution: Singapore Management University
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spelling sg-smu-ink.lkcsb_research-70202019-11-04T02:20:30Z Platform business transformation: A temporal perspective on strategy implementation MACK, Daniel Z. CHEN, Weiru HUY, Quy The winner-takes-all nature of platform market competition is such that the success of a platform-based organization often depends on how rapidly it could scale-up from a startup to a dominant platform. However, we have very little processual knowledge about how and whether platform-based organizations become successful over time. Based on a two-year inductive field study of a platform-based organization, we show that top managers engage in temporal strategy making and paradox management to enable rapid platform scaling by enacting internal employee and external stakeholder resonance. Yet, rapid scaling destabilizes this resonance by escalating employee task expectations and exposing platform-related structural inefficiencies. Our findings suggest how rapid and agile strategic implementation of a platform strategy risks leading to a less agile and flexible organization over time. 2018-04-01T07:00:00Z text https://ink.library.smu.edu.sg/lkcsb_research/6021 info:doi/10.5465/amgblproc.surrey.2018.0065.abs https://journals.aom.org/doi/10.5465/amgblproc.surrey.2018.0065.abs Research Collection Lee Kong Chian School Of Business eng Institutional Knowledge at Singapore Management University Big data Strategic Management Policy
institution Singapore Management University
building SMU Libraries
continent Asia
country Singapore
Singapore
content_provider SMU Libraries
collection InK@SMU
language English
topic Big data
Strategic Management Policy
spellingShingle Big data
Strategic Management Policy
MACK, Daniel Z.
CHEN, Weiru
HUY, Quy
Platform business transformation: A temporal perspective on strategy implementation
description The winner-takes-all nature of platform market competition is such that the success of a platform-based organization often depends on how rapidly it could scale-up from a startup to a dominant platform. However, we have very little processual knowledge about how and whether platform-based organizations become successful over time. Based on a two-year inductive field study of a platform-based organization, we show that top managers engage in temporal strategy making and paradox management to enable rapid platform scaling by enacting internal employee and external stakeholder resonance. Yet, rapid scaling destabilizes this resonance by escalating employee task expectations and exposing platform-related structural inefficiencies. Our findings suggest how rapid and agile strategic implementation of a platform strategy risks leading to a less agile and flexible organization over time.
format text
author MACK, Daniel Z.
CHEN, Weiru
HUY, Quy
author_facet MACK, Daniel Z.
CHEN, Weiru
HUY, Quy
author_sort MACK, Daniel Z.
title Platform business transformation: A temporal perspective on strategy implementation
title_short Platform business transformation: A temporal perspective on strategy implementation
title_full Platform business transformation: A temporal perspective on strategy implementation
title_fullStr Platform business transformation: A temporal perspective on strategy implementation
title_full_unstemmed Platform business transformation: A temporal perspective on strategy implementation
title_sort platform business transformation: a temporal perspective on strategy implementation
publisher Institutional Knowledge at Singapore Management University
publishDate 2018
url https://ink.library.smu.edu.sg/lkcsb_research/6021
https://journals.aom.org/doi/10.5465/amgblproc.surrey.2018.0065.abs
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