Dealing with emotions of stakeholders during crises: Why should leaders care?
If crises are analogous to the howling winds during a nasty thunderstorm that wreak tumultuous havoc on the yacht that is the organization, then the emotions of stakeholders may be regarded as the sail that steers the yacht, sometimes towards uncharted waters, to the exasperation and befuddlement of...
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| Main Authors: | , , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2013
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/6073 |
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| Institution: | Singapore Management University |
| Language: | English |