Culture and emotion in crisis communication: Indigenization of the Integrated Crisis Mapping (ICM) Model

• Main Authors: CHENG, Lee-Ching, LOH, Yvonne Ai-Chi, PANG, A.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2011
• Subjects: Human Resources Management; Organizational Behavior and Theory
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/6101
• Institution: Singapore Management University

Arguably the first study that has tested the ICM model cross-culturally, this study addresses the call by Asian scholars (see Wang & Kuo, 2010) to test the relevance of and indigenise Western models to Eastern contexts. Essentially, this study seeks to examine how the American-centric Integrated...