Communicating crisis: How culture influences image repair in Western and Asian Governments

• Main Authors: LOW, Yvonne Siew‐Yoong, VARUGHESE, Jeni, PANG, A.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2010
• Subjects: Case studies; Communication management; Crisis management; Cross‐cultural management; National cultures; Rhetoric; Disaster management; Government policy; United States of America; Taiwan; Human Resources Management; Organizational Behavior and Theory
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/6104
• Institution: Singapore Management University

Purpose– The purpose of this paper is to seek to understand the differences in image repair strategies adopted by two governments that operate in the Western and Asian societies when faced with similar crises.Design/methodology/approach– Textual analyses are presented of communication of Hurricane K...