Emotions in social media: An analysis of tweet responses to MH370 search suspension announcement

• المؤلفون الرئيسيون: YEO, Su Lin, PANG, Augustine, CHEONG, Michelle L. F., YEO, Tye Shi Jerome Quincy
• التنسيق: text
• اللغة: English
• منشور في: Institutional Knowledge at Singapore Management University 2020
• الموضوعات: integrated crisis mapping model; crisis communications; emotions in social media; tweet messages; corporate reputation; Asian Studies; Business and Corporate Communications; Organizational Communication; Social Media
• الوصول للمادة أونلاين: https://ink.library.smu.edu.sg/lkcsb_research/6453; https://ink.library.smu.edu.sg/context/lkcsb_research/article/7452/viewcontent/Emotions_Tweets_MH_av.pdf

Considered one of the deadliest incidents in the history of aviation crises and labelled a “continuing mystery,” the ongoing search for the missing Malaysia Airlines Flight 370 offers no closure. With endless media attention, and negative reactions of stakeholders to every decision made by the airli...