Social performance feedback and firm communication strategy

• Main Authors: WANG, Heli, JIA, Ming, XIANG, Yi, LAN, Yang
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2022
• Subjects: Behavioral theory of the firm; impression management; corporate social responsibility; visual; Asian Studies; Business Law, Public Responsibility, and Ethics; Organizational Behavior and Theory; Strategic Management Policy
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/6890; https://ink.library.smu.edu.sg/context/lkcsb_research/article/7889/viewcontent/SocialPerformance_2021_av.pdf
• Institution: Singapore Management University

Although corporate social performance has become an important measure of firm performance, there is little understanding about how firms respond to social performance feedback and how impression management may function as an important firm response to the feedback. Building upon and extending the li...