Limousine service management: Capacity planning with predictive analytics and optimization
The limousine service in luxury hotels is an integral component of the whole customer journey in the hospitality industry. One of the largest hotels in Singapore manages a fleet of both in-house and outsourced vehicles around the clock, serving 9,000 trips per month on average. The need for vehicles...
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| Main Authors: | , , |
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2021
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/7044 https://ink.library.smu.edu.sg/context/lkcsb_research/article/8043/viewcontent/2009.05422.pdf |
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| Institution: | Singapore Management University |
| Language: | English |