The effects of conflict type and intensity on conflict management

• Main Authors: TODOROVA, Gergana, GOH, Kenneth T., WEINGART, Laurie R.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2021
• Subjects: Organizational Behavior and Theory
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/7169
• Institution: Singapore Management University

We examine an alternative to the prevailing view of conflict management as an exogenous factor (a moderator) that influences the relationship between conflict type and team outcomes. Our research shows that the type and intensity of conflict influence the conflict management approach, suggesting con...