The effects of language-related misunderstanding at work

• Main Authors: FISET, John, BHAVE, Devasheesh P., JHA, Nilotpal
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2024
• Subjects: code-switching; jargon; language; language barrier; language-related misunderstanding; misunderstanding; non-native accent; Industrial and Organizational Psychology; Organizational Behavior and Theory
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/7243; https://ink.library.smu.edu.sg/context/lkcsb_research/article/8242/viewcontent/Fiset__Bhave__Jha__2023___PrePrint_Language_related_Misunderstanding.pdf
• Institution: Singapore Management University

Demographic, technological, and global trends have brought the language used at the workplace to the forefront. A growing body of research reveals that language could result in misunderstanding at work, and influence employees' performance and attitudinal outcomes. Language at work encompasses...