Digital corporate communication and crisis life cycles
This chapter argues that digital crisis communication is best studied through the lens of a crisis life cycle. A life cycle provides “an overarching framework” that enables organisations to envision their best options during any stage of the process” (Coombs, 2019, p. 8). While current iterations of...
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| Main Authors: | , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2023
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/7429 |
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| Institution: | Singapore Management University |
| Language: | English |