Managing patient expectations through understanding health service experiences
The ever-increasing demand for health care services, together with heightened expectations for quality care, continue to put pressures on health care professionals. In this editorial, we introduce our perspective on managing patient expectations through gaining research insights on health service ex...
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| Main Authors: | , , , |
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| 格式: | text |
| 語言: | English |
| 出版: |
Institutional Knowledge at Singapore Management University
2019
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| 主題: | |
| 在線閱讀: | https://ink.library.smu.edu.sg/lkcsb_research/7598 https://ink.library.smu.edu.sg/context/lkcsb_research/article/8597/viewcontent/bjmp_2019_12_2_a014_pvoa_cc_by_nc_nd.pdf |
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| 機構: | Singapore Management University |
| 語言: | English |