AnswerFact: Fact checking in product question answering

• Main Authors: ZHANG, Wenxuan, DENG, Yang, MA, Jing, LAM, Wai
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2020
• Subjects: Databases and Information Systems
• Online Access: https://ink.library.smu.edu.sg/sis_research/9153; https://ink.library.smu.edu.sg/context/sis_research/article/10156/viewcontent/2020.emnlp_main.188.pdf
• Institution: Singapore Management University

Product-related question answering platforms nowadays are widely employed in many E-commerce sites, providing a convenient way for potential customers to address their concerns during online shopping. However, the misinformation in the answers on those platforms poses unprecedented challenges for us...