The effects of introducing GAI on user trust in online crowdsourcing platform

• Main Authors: ZHU, Zhen, SONG, Kai, NAH, Fiona Fui-hoon
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2024
• Subjects: Generative Artificial Intelligence (GAI); Crowdsourcing platforms; User trust; Control theory; Psychological empowerment theory; Psychological empowerment; Artificial Intelligence and Robotics; Databases and Information Systems
• Online Access: https://ink.library.smu.edu.sg/sis_research/9431
• Institution: Singapore Management University

Generative artificial intelligence (GAI) offers a paradigm shift to crowdsourcing platforms. Our research examines the impact of introducing GAI on user trust in crowdsourcing platforms. It draws on control theory and psychological empowerment theory to explore how GAI influences user trust via psyc...