Artificial intelligence in financial technology

• Main Authors: SIAU, Keng, NAH, Fiona Fui-hoon, ESCHENBRENNER, Brenda L., CHEN, Langtao
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2022
• Subjects: Artificial intelligence; Fintech; Value-focused thinking; Artificial Intelligence and Robotics; Technology and Innovation
• Online Access: https://ink.library.smu.edu.sg/sis_research/9466; https://ink.library.smu.edu.sg/context/sis_research/article/10466/viewcontent/Artificial_Intelligence_in_Financial_Technology.pdf
• Institution: Singapore Management University

AI applications in health care, communications, and arts have brought about rapid and dramatic advances in these fields. Nevertheless, the rapidly expanding potential of AI in the economy and society has raised a set of challenging issues. The fields of AI and financial technology are not spared. How can artificial intelligence (AI) be utilized in financial technology (fintech)? What will be the impact? What actionable objectives are needed to realize value from AI? This research uses a systematic qualitative research methodology, Value-Focused Thinking, to identify the actionable objectives for deriving value from AI in the fintech industry. The results of this study will provide a theoretical framework for pursuing future research as more AI applications are developed in the fintech industry. The results of this research provide guidance to practitioners for achieving value in their AI ventures.