Impact of ISP, BPR, and customization on ERP performance in manufacturing SMEs of Korea

• Main Authors: HONG, Soon-Goo, SIAU, Keng, KIM, Jong-Weon
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2016
• Subjects: Enterprise resource planning (ERP); Small medium-sized enterprises; Information strategic planning (ISP); Business process reengineering (BPR); Balanced score card (BSC); Databases and Information Systems; Management Information Systems
• Online Access: https://ink.library.smu.edu.sg/sis_research/9482; https://ink.library.smu.edu.sg/context/sis_research/article/10482/viewcontent/10_1108_APJIE_12_2016_008_pvoa_cc_by.pdf
• Institution: Singapore Management University

Purpose: This paper aims to assess how enterprise resource planning (ERP) performance of Korean small and medium enterprises in manufacturing differs according to different levels of business process reengineering (BPR), information strategic planning (ISP) and ERP customization. Design/methodology/...