Patient engagement in the medical facility waiting room using gamified healthcare information delivery

• Main Authors: HASSAN, Raheel, TWYMAN, Nathan W., NAH, Fiona F., SIAU, Keng
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2016
• Subjects: healthcare; gamification; human-computer interaction; user experience; patient satisfaction; patient self care; patient relationship management; Databases and Information Systems; Graphics and Human Computer Interfaces
• Online Access: https://ink.library.smu.edu.sg/sis_research/9531; https://ink.library.smu.edu.sg/context/sis_research/article/10531/viewcontent/Patient_engagement_in_the_medical_facility_waiting_room_using_gamified_healthcare_information_delivery.pdf
• Institution: Singapore Management University

This study explores the proposition that medical facility waiting rooms are an opportune setting to engage with and educate patients while they are waiting for care. In collaboration with emergency department (ED) personnel, we developed ER Hero, a tablet-based application for waiting rooms that int...