The effectiveness of expert support technology for decision making: Individuals versus small groups

The effectiveness of expert support technology for decision making: Individuals versus small groups

Expert support systems (ESSs) are increasingly used in organizations to support individuals and groups in decision making. Although ESSs have been shown to enhance the decision-making capabilities of individuals, their benefits in supporting group decision making are less clear. To the best of our k...

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Bibliographic Details
Main Authors: NAH, Fiona Fui-hoon, MAO, Jiye, BENBASAT, Izak
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 1999
Subjects:
Expert support systems (ESSs)
Decision making
Empirical research
Group performance
Artificial Intelligence and Robotics
Databases and Information Systems
Technology and Innovation
Online Access:https://ink.library.smu.edu.sg/sis_research/9571
https://ink.library.smu.edu.sg/context/sis_research/article/10571/viewcontent/The_effectiveness_of_expert_support_technology_for_decision_making__individuals_versus_small_groups.pdf
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Institution: Singapore Management University
Language: English

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https://ink.library.smu.edu.sg/sis_research/9571
https://ink.library.smu.edu.sg/context/sis_research/article/10571/viewcontent/The_effectiveness_of_expert_support_technology_for_decision_making__individuals_versus_small_groups.pdf

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