Understanding patient portal use intentions: Enablers and inhibitors of IT use

• Main Authors: MOQBEL, M., NAH, Fiona Fui-hoon, BARTELT, V., O’DELL, R.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2016
• Subjects: Databases and Information Systems
• Online Access: https://ink.library.smu.edu.sg/sis_research/9575; https://ink.library.smu.edu.sg/context/sis_research/article/10575/viewcontent/Understanding_Patient_Portal_Use_Intentions__Enablers_and_Inhibi.pdf
• Institution: Singapore Management University

This research explores factors that influence patient’s intentions to use a hospital’s patient portal. Specifically, we investigate patient portal use intentions using two different perspectives: enablers of IT use (patient need for healthcare empowerment and healthcare professional encouragement) a...