Enterprise social media use and impact on performance: The role of workplace integration and positive emotions

• Main Authors: MOQBEL, Murad, NAH, Fiona Fui-hoon
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2017
• Subjects: Social media; Enterprise social media; Knowledge sharing; Job performance; Workplace isolation; Workplace integration; Positive emotions; Innovative performance; Social capital theory; Databases and Information Systems; Organizational Behavior and Theory
• Online Access: https://ink.library.smu.edu.sg/sis_research/9684; https://ink.library.smu.edu.sg/context/sis_research/article/10684/viewcontent/Enterprise_Social_Media_Use.pdf
• Institution: Singapore Management University

Organizations struggle to find ways to improve employees’ performance. To date, little research has empirically examined the relationship between enterprise social media use and knowledge workers’ performance. Using social capital theory and the broaden-and-build theory of positive emotions as our t...