Measuring SOA success
Service-oriented architecture (SOA), web services, and service-oriented computing (SOC) have become prominent topics in the business world. Many companies are either implementing, considering, or have already implemented SOA projects, web services initiatives, or SOC adoption. A critical question fo...
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| Main Authors: | , |
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2008
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/sis_research/9738 https://ink.library.smu.edu.sg/context/sis_research/article/10738/viewcontent/SSSRSADP2008_MeasuringSOASuccess.pdf |
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| Institution: | Singapore Management University |
| Language: | English |
| Summary: | Service-oriented architecture (SOA), web services, and service-oriented computing (SOC) have become prominent topics in the business world. Many companies are either implementing, considering, or have already implemented SOA projects, web services initiatives, or SOC adoption. A critical question for organizations is how to measure SOA success. Is return on investment (ROI) a suitable metric for evaluating SOA projects? What about intangible factors such as comparative advantage or competitive necessity? Additionally, considerations like agility, nimbleness, and responsiveness play a significant role. This research investigates various factors for measuring project success and employs a Delphi study to gather insights from a panel of experts on SOA success measurement. |
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