HCI in business and organizations: Digital transformation with HCI, metaverse, and AI technologies

HCI in business and organizations: Digital transformation with HCI, metaverse, and AI technologies

In this chapter, we discuss how HCI facilitates business and organizational processes and performance. We explain why and how HCI is important to businesses and organizations through success and failure cases as well as from the perspective of two specific dimensions, usability and aesthetics. Addit...

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Bibliographic Details
Main Authors: HUO, Xuenan, QIAN, Yuzhou, SIAU, Keng, NAH, Fiona Fui-hoon
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2024
Subjects:
Artificial Intelligence and Robotics
Databases and Information Systems
Graphics and Human Computer Interfaces
Online Access:https://ink.library.smu.edu.sg/sis_research/9986
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Institution: Singapore Management University
Language: English
Description
Summary:In this chapter, we discuss how HCI facilitates business and organizational processes and performance. We explain why and how HCI is important to businesses and organizations through success and failure cases as well as from the perspective of two specific dimensions, usability and aesthetics. Additionally, we summarize a framework that outlines four principles for HCI design in business and organizations from existing literature. We also provide directions and suggestions for future development and advancement of HCI. This chapter covers a general introduction to HCI in business and organizations as well as trends and directions in this emerging field.

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