Usability of performance dashboards, usefulness of operational and tactical support, and quality of strategic support: A research framework
Performance dashboards are used as a strategic decision support tool in organizations. In this research, we examine the relationships between the usability of performance dashboards, the usefulness of operational and tactical support, and the quality of strategic support that they provide. We hypoth...
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Main Authors: | LEA, Bih-Ru, NAH, Fiona Fui-hoon |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2013
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Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/sis_research/10039 https://ink.library.smu.edu.sg/context/sis_research/article/11039/viewcontent/978_3_642_39215_3_14_pvoa.pdf |
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Institution: | Singapore Management University |
Language: | English |
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