Testing a theoretical model for enterprise system adoption

• Main Authors: TEH, S., NAH, Fiona Fui-hoon, BEETHE, M.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2001
• Subjects: enterprise systems; ERP adoption; system compatibility; system fit; user acceptance; computer self-efficacy; information systems adoption; Databases and Information Systems
• Online Access: https://ink.library.smu.edu.sg/sis_research/10084
• Institution: Singapore Management University

Enterprise systems have emerged as the backbone of organizations, serving as the core of successful information management. Despite the significant resources invested in implementing such systems, many organizations face ERP implementation failures. A common reason for these failures is resistance from users to accept or adopt the system. In this research, we conducted a review of the IS adoption/diffusion and ERP literatures and developed a theoretical model to explain enterprise systems adoption within organizations.Based on theoretical foundations, we hypothesize that perceived ease of use and perceived usefulness are influenced by system compatibility (with old systems), system fit (with business needs), and users' computer self-efficacy. Perceived ease of use and perceived usefulness are critical factors shaping users' attitudes toward using enterprise systems. Furthermore, users' attitudes, along with subjective norms and facilitating conditions, determine the level of user acceptance or symbolic adoption of the system.