Countervailing Forces and Effects of Process Standardization

Process standardization is defining a new era of business process revolution across many industries and contexts in electronic commerce in which the impetus for cooperation is greater than the drivers of competition. As industries consolidate and competition rises, firms are increasingly pursuing pr...

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Bibliographic Details
Main Authors: KAUFFMAN, Robert J., TSAI, Juliana Y.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2010
Subjects:
Online Access:https://ink.library.smu.edu.sg/sis_research/2121
http://dx.doi.org/10.1016/j.elerap.2009.11.009
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Institution: Singapore Management University
Language: English