Countervailing Forces and Effects of Process Standardization
Process standardization is defining a new era of business process revolution across many industries and contexts in electronic commerce in which the impetus for cooperation is greater than the drivers of competition. As industries consolidate and competition rises, firms are increasingly pursuing pr...
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Main Authors: | KAUFFMAN, Robert J., TSAI, Juliana Y. |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2010
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Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/sis_research/2121 http://dx.doi.org/10.1016/j.elerap.2009.11.009 |
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Institution: | Singapore Management University |
Language: | English |
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