Introduction to the Special Section: Service Science in Electronic Commerce

• Main Authors: BARDHAN, Indranil B., Demirkan, Haluk, Kannan, P. K., Kauffman, Robert J.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2010
• Subjects: Computer Sciences; E-Commerce
• Online Access: https://ink.library.smu.edu.sg/sis_research/2165; http://www.ijec-web.org/past-issues/volume-14-number-3-spring-2010/ijecv14n3/
• Institution: Singapore Management University

At the 2007 Cambridge Service Science, Management, and Engineering Symposium (www.ifm.eng.cam.ac.uk/ssme), held at Churchill College of Cambridge University, service science was defined as “the study of systems that are dynamic configurations of people, technologies, organizations and shared informa...