Assessing the Opportunities and Challenges with Big Data in the Mobile Payments Ecosystem
Information and communication technology (ICT) is an important driver of mobile payments in the financial services industry. Mobile payments (m-payments) technologies enable new channels for consumer payments for goods and services purchases, and other forms of economic exchange. The m-payments ecos...
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Main Authors: | , , |
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Format: | text |
Language: | English |
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Institutional Knowledge at Singapore Management University
2015
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Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/sis_research/2944 https://ink.library.smu.edu.sg/context/sis_research/article/3944/viewcontent/WIBF15_paper_1.pdf |
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Institution: | Singapore Management University |
Language: | English |
Summary: | Information and communication technology (ICT) is an important driver of mobile payments in the financial services industry. Mobile payments (m-payments) technologies enable new channels for consumer payments for goods and services purchases, and other forms of economic exchange. The m-payments ecosystem involves multiple distinct stakeholders, and a high level of consumer data-sharing. In this paper, we will assess the current m-payments ecosystem, and discuss the challenges and opportunities with big data captured from mpayments transactions. We will also propose new directions to encourage research that will shed the light on how stakeholders can facilitate the successful adoption and realize the benefits from m-payment |
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