Did you expect your users to say this?: Distilling unexpected micro-reviews for venue owners

Did you expect your users to say this?: Distilling unexpected micro-reviews for venue owners

With social media platforms such as Foursquare, users can now generate concise reviews, i.e. micro-reviews, about entities such as venues (or products). From the venue owner's perspective, analysing these micro-reviews will offer interesting insights, useful for event detection and customer rel...

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Bibliographic Details
Main Authors: CHONG, Wen-Haw, DAI, Bingtian, LIM, Ee-Peng
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2015
Subjects:
Foursquare
unexpected
micro-review
ranking
tip
Computer Sciences
Databases and Information Systems
Social Media
Online Access:https://ink.library.smu.edu.sg/sis_research/3105
https://ink.library.smu.edu.sg/context/sis_research/article/4105/viewcontent/Distilling_Unexpected_Micro_Reviews_pv.pdf
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Institution: Singapore Management University
Language: English

Internet

https://ink.library.smu.edu.sg/sis_research/3105
https://ink.library.smu.edu.sg/context/sis_research/article/4105/viewcontent/Distilling_Unexpected_Micro_Reviews_pv.pdf

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