Did you expect your users to say this?: Distilling unexpected micro-reviews for venue owners
With social media platforms such as Foursquare, users can now generate concise reviews, i.e. micro-reviews, about entities such as venues (or products). From the venue owner's perspective, analysing these micro-reviews will offer interesting insights, useful for event detection and customer rel...
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Main Authors: | CHONG, Wen-Haw, DAI, Bingtian, LIM, Ee-Peng |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2015
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Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/sis_research/3105 https://ink.library.smu.edu.sg/context/sis_research/article/4105/viewcontent/Distilling_Unexpected_Micro_Reviews_pv.pdf |
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Institution: | Singapore Management University |
Language: | English |
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