A feasibility study on crowdsourcing to monitor municipal resources in smart cities
Active citizenry, whereby citizens actively participate inreporting and addressing challenges in urban service delivery is a strategic goalof smart cities such as Singapore. In spite of the promise, we believe that thesuccess of such large-scale nation-wide crowdsourcing deployments depend on therea...
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| Main Authors: | , , , , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2018
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/sis_research/4082 https://ink.library.smu.edu.sg/context/sis_research/article/5085/viewcontent/5._Mar04_2018___A_Feasibility_Study_on_Crowdsourcing_to_Monitor_Municipal_Resources_in_Smart_Cities__WWW2018_.pdf |
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| Institution: | Singapore Management University |
| Language: | English |
| Summary: | Active citizenry, whereby citizens actively participate inreporting and addressing challenges in urban service delivery is a strategic goalof smart cities such as Singapore. In spite of the promise, we believe that thesuccess of such large-scale nation-wide crowdsourcing deployments depend on thereal-word user preferences and behavioral characteristics of citizens. In thispaper, we first present our findings on behavioral preferences and key concernsof citizens regarding smart-city services via an opinion survey conducted with 1300participants. We then propose a “citizen-controlled” urban services reportingplatform where citizens actively report on the status of various municipalresources. We advocate the importance of matching user mobility patternsagainst task locations to make the platform more efficient (i.e., higher taskcompletion rate and lower detour overhead). |
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