A conceptual model to evaluate decisions for service profitability

A conceptual model to evaluate decisions for service profitability

Service profitability depends on the cost of engineering a service for a given base of tenants, on service provisioning cost, and on the revenue gained from selling the service to that tenant base. The tenant base depends on the range of service variability, i.e., on Service Provider's ability...

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Bibliographic Details
Main Authors: OUH, Eng Lieh, JARZABEK, Stan
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2015
Subjects:
service provider
service profitability
service architecture
service variability
tenant base
service engineering
service provisioning
Computer Sciences
E-Commerce
Management Information Systems
Online Access:https://ink.library.smu.edu.sg/sis_research/4162
https://ink.library.smu.edu.sg/context/sis_research/article/5166/viewcontent/service_computation_2015_3_30_10019.pdf
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Institution: Singapore Management University
Language: English

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https://ink.library.smu.edu.sg/sis_research/4162
https://ink.library.smu.edu.sg/context/sis_research/article/5166/viewcontent/service_computation_2015_3_30_10019.pdf

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