Reserved optimization: Handling incident priorities in emergency response systems
Emergency (medical, fire or criminal) Management Systems(EMSs) are crucial for ensuring public safety and security.Typically in many cities, less than 20% of the cases receivedby EMSs belong to the extremely serious category and require immediate help. Rest of the incidents typically are lessserious...
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| Main Authors: | , , |
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2018
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/sis_research/4250 https://ink.library.smu.edu.sg/context/sis_research/article/5253/viewcontent/17769_77859_1_PB.pdf |
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| Institution: | Singapore Management University |
| Language: | English |
| Summary: | Emergency (medical, fire or criminal) Management Systems(EMSs) are crucial for ensuring public safety and security.Typically in many cities, less than 20% of the cases receivedby EMSs belong to the extremely serious category and require immediate help. Rest of the incidents typically are lessserious and thereby allow more flexibility in response time.Therefore, for efficient management of EMS requests, severalEMSs now categorise an incoming emergency request into apriority level based on well studied “triaging” methods. Leading research on optimising emergency response has either focussed on data-driven models for settings with homogenousincidents or on generic heuristics (that are not data-driven) inmulti-priority incident settings. |
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