O2O service composition with social collaboration

• Main Authors: QIAN, Wenyi, PENG, Xin, SUN, Jun, YU, Yijun, NUSEIBEH, Bashar, ZHAO, Wenyun
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2017
• Subjects: Markov processes; Model checking; Quality of service; Software Engineering
• Online Access: https://ink.library.smu.edu.sg/sis_research/4711; https://ink.library.smu.edu.sg/context/sis_research/article/5714/viewcontent/O2O_service_composition_ase2017_av.pdf
• Institution: Singapore Management University

In Online-to-Offline (O2O) commerce, customer services may need to be composed from online and offline services. Such composition is challenging, as it requires effective selection of appropriate services that, in turn, support optimal combination of both online and offline services. In this paper,...