MAP: A computational model for adaptive persuasion

While a variety of persuasion agents have been created and applied in different domains such as marketing, military training and health industry, there is a lack of a model which provides a unified framework for different persuasion strategies. Specifically, persuasion is not adaptable to the indivi...

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Bibliographic Details
Main Authors: KANG, Yilin, TAN, Ah-hwee
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2015
Subjects:
Online Access:https://ink.library.smu.edu.sg/sis_research/5469
https://ink.library.smu.edu.sg/context/sis_research/article/6472/viewcontent/finalsubmittion.pdf
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Institution: Singapore Management University
Language: English
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Summary:While a variety of persuasion agents have been created and applied in different domains such as marketing, military training and health industry, there is a lack of a model which provides a unified framework for different persuasion strategies. Specifically, persuasion is not adaptable to the individuals’ personal states in different situations. Grounded in the Elaboration Likelihood Model (ELM), this paper presents a computational model called Model for Adaptive Persuasion (MAP) for virtual agents. MAP is a semi-connected network model which enables an agent to adapt its persuasion strategies through feedback. We have implemented and evaluated a MAP-based virtual nurse agent who takes care and recommends healthy lifestyle habits to the elderly. Our user study show that MAP-based agents are able to change others’ attitudes and behaviors intentionally, interpret individual differences between users, and adapt to user’s behavior for effective persuasion.