How-to present news on social media: A causal analysis of editing news headlines for boosting user engagement

• Main Authors: PARK, Kunwoo, KWAK, Haewoon, AN, Jisun, CHAWLA, Sanjay
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2021
• Subjects: Databases and Information Systems; Social Media
• Online Access: https://ink.library.smu.edu.sg/sis_research/6129; https://ink.library.smu.edu.sg/context/sis_research/article/7132/viewcontent/18078_Article_Text_21573_1_2_20210521__1_.pdf
• Institution: Singapore Management University

To reach a broader audience and optimize traffic toward news articles, media outlets commonly run social media accounts and share their content with a short text summary. Despite its importance of writing a compelling message in sharing articles, the research community does not own a sufficient understanding of what kinds of editing strategies effectively promote audience engagement. In this study, we aim to fill the gap by analyzing media outlets' current practices using a data-driven approach. We first build a parallel corpus of original news articles and their corresponding tweets that eight media outlets shared. Then, we explore how those media edited tweets against original headlines and the effects of such changes. To estimate the effects of editing news headlines for social media sharing in audience engagement, we present a systematic analysis that incorporates a causal inference technique with deep learning; using propensity score matching, it allows for estimating potential (dis-)advantages of an editing style compared to counterfactual cases where a similar news article is shared with a different style. According to the analyses of various editing styles, we report common and differing effects of the styles across the outlets. To understand the effects of various editing styles, media outlets could apply our easy-to-use tool by themselves.