Case study: Enterprise integration and process improvement
Enterprise integration (EI) can be a major enabler for business process improvement, but it presents its own challenges. Based on the process improvement experiences of banks in several different countries, this chapter examines common EI challenges and outlines approaches for combining EI and proce...
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Main Author: | DURAN, Randall E. |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2007
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Online Access: | https://ink.library.smu.edu.sg/sis_research/6266 |
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Institution: | Singapore Management University |
Language: | English |
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