Predicting anti-Asian hateful users on Twitter during COVID-19

• Main Authors: AN, Jisun, KWAK, Haewoon, LEE, Claire Seungeun, JUN, Bogang, AHN, Yong-Yeol
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2021
• Subjects: COVID-19; hate speech; Artificial Intelligence and Robotics; Numerical Analysis and Scientific Computing
• Online Access: https://ink.library.smu.edu.sg/sis_research/6787; https://ink.library.smu.edu.sg/context/sis_research/article/7790/viewcontent/2021.findings_emnlp.398.pdf
• Institution: Singapore Management University

We investigate predictors of anti-Asian hate among Twitter users throughout COVID-19. With the rise of xenophobia and polarization that has accompanied widespread social media usage in many nations, online hate has become a major social issue, attracting many researchers. Here, we apply natural language processing techniques to characterize social media users who began to post anti-Asian hate messages during COVID-19. We compare two user groups—those who posted anti-Asian slurs and those who did not—with respect to a rich set of features measured with data prior to COVID-19 and show that it is possible to predict who later publicly posted anti-Asian slurs. Our analysis of predictive features underlines the potential impact of news media and information sources that report on online hate and calls for further investigation into the role of polarized communication networks and news media.