Designing the dynamics of service innovations
There is no serious tool available to design service innovations even as it is gaining in important attention from the academic and industrial worlds. This paper presents a method that is specifically developed to help service innovators plan and design their innovations. The method recognizes the d...
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2010
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| Online Access: | https://ink.library.smu.edu.sg/sis_research/7044 https://ink.library.smu.edu.sg/context/sis_research/article/8047/viewcontent/Designing_the_Dynamics_of_Service_Innovations.pdf |
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| Institution: | Singapore Management University |
| Language: | English |