E-government implementation: A macro analysis of Singapore's e-government initiatives

• Main Authors: CHAN, Calvin M.L., LAU, Yi Meng, PAN, Shan L.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2008
• Subjects: Asian Studies; Databases and Information Systems; Infrastructure
• Online Access: https://ink.library.smu.edu.sg/sis_research/7225; https://ink.library.smu.edu.sg/context/sis_research/article/8228/viewcontent/1_s2.0_S0740624X06001651_main.pdf
• Institution: Singapore Management University

This paper offers a macro perspective of the various activities involved in the implementation of e-government through an interpretive analysis of the various e-government-related initiatives undertaken by the Singapore Government. The analysis lead to the identification of four main components in the implementation of e-government, namely (i) information content, (ii) ICT infrastructure, (iii) e-government infostructure, and (iv) e-government promotion. These four components were then conceptually integrated into the e-Government Implementation Framework. This paper suggests that this framework can either be used as a descriptive tool to organize and coordinate various e-government initiatives, or be used as a prescriptive structure to plan and strategize e-government implementation. Moreover, specific insights on each of the four components were also generated to provide further learning points to e-government practitioners.