Singapore's AI applications in the public sector: Six examples

Steven M. Miller describes six instances in which Singapore has applied AI in the public sector, illustrating different ways of improving its engagement with the public by making government services more accessible, anywhere, anytime, and speeding its responses to public processes and feedback. He i...

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Bibliographic Details
Main Author: MILLER, Steven M.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2023
Subjects:
Online Access:https://ink.library.smu.edu.sg/sis_research/7935
https://ink.library.smu.edu.sg/context/sis_research/article/8937/viewcontent/2023month07_Singapore_Public_Sector_AI_applications_S_Miller_MBR_special_issue.pdf
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Institution: Singapore Management University
Language: English
Description
Summary:Steven M. Miller describes six instances in which Singapore has applied AI in the public sector, illustrating different ways of improving its engagement with the public by making government services more accessible, anywhere, anytime, and speeding its responses to public processes and feedback. He illustrates how its leaders made the city a living lab for AI use, and what they learned.