Enhancing citizen service management through AI enabled systems: A proposed AI readiness framework for public sector
Artificial Intelligence (AI) has demonstrated its capabilities to match up or, in some situations, surpass humans in what was thought to be uniquely human qualities - strategic thinking and decision making. This has led to the mass adoption of AI technologies. All these adoptions are to serve their...
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| Main Authors: | , , |
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2024
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/sis_research/8665 |
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| Institution: | Singapore Management University |
| Language: | English |