Happy toilet: A social analytics approach to the study of public toilet cleanliness

Happy toilet: A social analytics approach to the study of public toilet cleanliness

This study presents a social analytics approach to the study of public toilet cleanliness in Singapore. From popular social media platforms, our system automatically gathers and analyzes relevant public posts that mention about toilet cleanliness in highly frequented locations across the Singapore i...

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Bibliographic Details
Main Authors: CHOY, Eugene W. J., HO, Winston M. K., LI, Xiaohang, VERMA, Ragini, SIM, Li Jin, SHIM, Kyong Jin
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2019
Subjects:
Sentiment analysis
toilets
social media
analytics
Singapore
Asian Studies
Databases and Information Systems
Numerical Analysis and Scientific Computing
Social Media
Online Access:https://ink.library.smu.edu.sg/sis_research/8207
https://ink.library.smu.edu.sg/context/sis_research/article/9210/viewcontent/HappyToilet_pv.pdf
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Institution: Singapore Management University
Language: English
Description
Summary:This study presents a social analytics approach to the study of public toilet cleanliness in Singapore. From popular social media platforms, our system automatically gathers and analyzes relevant public posts that mention about toilet cleanliness in highly frequented locations across the Singapore island - from busy shopping malls to food 'hawker' centers.

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