Machine learning based financial aid management process

Financial awards, such as scholarships and bursaries, are offered by universities to financially support students, based on factors such as academic performance, financial need, and leadership potential. The financial awards process is managed by a financial awards (FA) team, which involves two proc...

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Bibliographic Details
Main Authors: GOTTIPATI Swapna, SHANKARARAMAN, Venky, RAO, Komirisetti C., VETRIVILLALAN, Vennila
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2023
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Online Access:https://ink.library.smu.edu.sg/sis_research/8495
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Institution: Singapore Management University
Language: English
Description
Summary:Financial awards, such as scholarships and bursaries, are offered by universities to financially support students, based on factors such as academic performance, financial need, and leadership potential. The financial awards process is managed by a financial awards (FA) team, which involves two processes: Awards Selection and Awards Disbursement. The Awards Selection process involves assessing various aspects of the application, such as student demographics, family background, academic and co-curricular achievements, and personal essays, and shortlisting suitable candidates for each award. The process becomes complex due to the combination of several applicants and several donors, each with different requirements. To address these challenges, this paper proposes an automated financial aid process design, which integrates rule-based techniques, text classification algorithms, and point aggregation models to generate the ranked list of candidates for each award. The model is tested based on historical data and achieves an accuracy of 84% for text classification and a precision@5 of 84.6% for the overall solution model.