Analyzing the friendliness of exchanges in an online software developer community

• المؤلفون الرئيسيون: CLEARY, Brendan, STOREY, Margaret-Anne, GÓMEZ, Carlos, SINGER, Leif, TREUDE, Christoph
• التنسيق: text
• اللغة: English
• منشور في: Institutional Knowledge at Singapore Management University 2013
• الموضوعات: Software Engineering
• الوصول للمادة أونلاين: https://ink.library.smu.edu.sg/sis_research/8932; https://ink.library.smu.edu.sg/context/sis_research/article/9935/viewcontent/chase13.pdf
• المؤسسة: Singapore Management University

Many online communities struggle with conflicts — e.g. between newcomers and elders — at some point. In July 2012, the Stack Exchange organization attempted to assess the overall “niceness” of the Stack Overflow community by rating the “friendliness” of 7,000 comments made on the site over a 4 year...