Attracting the community's many eyes: An exploration of user involvement in issue tracking

Attracting the community's many eyes: An exploration of user involvement in issue tracking

A community of users who report bugs and request features provides valuable feedback that can be used in product development. We compare the community involvement in issue tracker usage between the open source project Eclipse and the closed source project IBM Jazz to evaluate if publicly accessible...

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Bibliographic Details
Main Authors: GRAMMEL, Lars, SCHACKMANN, Holger, SCHRÖTER, Adrian, TREUDE, Christoph, STOREY, Margaret-Anne
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2010
Subjects:
Community
Issue tracking
Open commercial
Open source
Users
Software Engineering
Online Access:https://ink.library.smu.edu.sg/sis_research/8937
https://ink.library.smu.edu.sg/context/sis_research/article/9940/viewcontent/haose10.pdf
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Institution: Singapore Management University
Language: English

Internet

https://ink.library.smu.edu.sg/sis_research/8937
https://ink.library.smu.edu.sg/context/sis_research/article/9940/viewcontent/haose10.pdf

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