Escalation and De-Escalation of Commitment to Information Technology Projects: A Commitment Transformation Analysis of an E-Government Project

• Main Authors: PAN, Gary, PAN, Shan Ling, NEWMAN, Michael, FLYNN, Donal
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2006
• Subjects: escalation of commitment; de-escalation of commitment; e-government project; Lewin's change theory; Accounting; Management Information Systems; Public Administration; Technology and Innovation
• Online Access: https://ink.library.smu.edu.sg/soa_research/692; http://dx.doi.org/10.1111/j.1365-2575.2006.00209.x
• Institution: Singapore Management University

This paper presents a commitment transformation framework for analysing the change in actors’ commitment during the transition from escalation to de-escalation in information technology projects. De-escalation is potentially a more important issue than escalation because de-escalation provides remed...