Information systems procurement process risk and control: Insights from a public sector organization

This case highlights the specific risks and issues that may be encountered in the information systems (IS) procurement process in a country where bribery and corruption are more common. PSO is a large Indian public sector organization involved in energy-related business. Being financially deprived,...

Full description

Saved in:
Bibliographic Details
Main Authors: PAN, Gary, MEHTA, Manjari, SEOW, Poh Sun
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2012
Subjects:
Online Access:https://ink.library.smu.edu.sg/soa_research/868
https://ink.library.smu.edu.sg/context/soa_research/article/1867/viewcontent/Information_Systems_Procurement_Process_Risk_and_Control_Insights_from_a_Public_Sector_Organization.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Singapore Management University
Language: English
Description
Summary:This case highlights the specific risks and issues that may be encountered in the information systems (IS) procurement process in a country where bribery and corruption are more common. PSO is a large Indian public sector organization involved in energy-related business. Being financially deprived, PSO relied on government funding to build its infrastructures. Besides the funding support, PSO also inherited the bureaucratic structure and the corruption practices. Lately, PSO was involved in several IS infrastructure and applications upgrading projects and wanted to review its IS procurement process. Does PSO understand the process risks in public IS procurement? Does PSO have the maturity to implement control mechanisms in order to mitigate its IS procurement process risks?