Information systems procurement process risk and control: Insights from a public sector organization

• Main Authors: PAN, Gary, MEHTA, Manjari, SEOW, Poh Sun
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2012
• Subjects: IS procurement; risk; control; public sector.; Accounting; Business Law, Public Responsibility, and Ethics; Public Affairs, Public Policy and Public Administration
• Online Access: https://ink.library.smu.edu.sg/soa_research/868; https://ink.library.smu.edu.sg/context/soa_research/article/1867/viewcontent/Information_Systems_Procurement_Process_Risk_and_Control_Insights_from_a_Public_Sector_Organization.pdf
• Institution: Singapore Management University

This case highlights the specific risks and issues that may be encountered in the information systems (IS) procurement process in a country where bribery and corruption are more common. PSO is a large Indian public sector organization involved in energy-related business. Being financially deprived, PSO relied on government funding to build its infrastructures. Besides the funding support, PSO also inherited the bureaucratic structure and the corruption practices. Lately, PSO was involved in several IS infrastructure and applications upgrading projects and wanted to review its IS procurement process. Does PSO understand the process risks in public IS procurement? Does PSO have the maturity to implement control mechanisms in order to mitigate its IS procurement process risks?